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Job Description:Provides phone support in compliance with established policies and procedures in order to attain contractual Service Level Agreement (SLA) metrics.Diagnoses internal and external inquiries and work requests as they relate to maintenance of USPTO desktop and universal laptop computers and USPTO customized applications/systems.Provides end-user software troubleshooting and support to USPTO internal and external users/customers.Applies diagnostic techniques to identify problems;....


**Required: clean financial and criminal background!** This job requires someone, who can follow instructions, wants to learn and can work with a team. This person will work with a Senior Level Avaya administrator who supports all Avaya Systems.Responsible for searching Avaya web sites and obtaining all of the latest patches for the Avaya Systems.Ability to load patches using documented procedures.Be able to document procedures, keep existing documents updated and create new documents with the

- Arlington, VA

**Required: clean financial and criminal background!** Responsible for day to day adds, moves, changes and user troubles.Resolving issues with the Avaya systems on siteMeeting with customer to discuss special tasks (i.e. large moves) and providing solutions when needed.The person must have a minimum 5 years’ experience with Avaya Communication Manager. Versions 5.2.1 and above is preferable.A thorough understanding of how to troubleshoot Avaya problems. Experience with other Avaya appliances,....


Develops, codes, deploys and maintains web applications, graphics and websites.Provides application development and technical support for customer websites.Collaborates with graphic artists to develop web page graphics that support interactive, marketing-focused content.Provides technical consultation in new systems development, new package evaluations and enhancements of existing systems.Prepares functional specifications from which programs will be written, then designs, codes, tests, debugs


The individual will field or assist in the fielding/documentation of What's Up Gold including modifications and upgrades for CLIENT's HQ. In addition, the candidate will be required to serve as a subject matter expert/TIER 3 expert in the assigned area of responsibility. BASIC QUALIFICATIONS:Experience: 4 years’ experience in network monitoringDoD 8570.01-M IAT Level II (Security+) certification and associated CE certificateAdvanced training on protocols, credentials, monitors actions and....

- Newington, VA

The individual will field or assist in the fielding of Cisco networking architecture and solutions, modifications and upgrades for CLIENT's HQ. In addition, the candidate will be required to serve as a subject matter expert/TIER 3 expert in the assigned area of responsibility. The individual must be familiar with Cisco networking products, technologies and concepts. The candidate must have familiarization with engineering, administrating, and securing various Cisco networking solutions and....

- Newington, VA

The individual will administrator and assist with the migrations of Microsoft SharePoint, IIS and Project Server solutions for CLIENT's HQ. In addition, the candidate will be required to serve as a subject matter expert and administrator expert in the assigned area of responsibility. The individual must be familiar with Microsoft SharePoint, IIS and Project Server technologies and concepts. The candidate must have familiarization with administration, maintenance and securing various Microsoft....

- Newington, VA

The individual will field or assist in the fielding of Red Hat Linux architecture and solutions, modifications and upgrades for CLIENT's HQ. In addition, the candidate will be required to serve as a subject matter expert/TIER 3 expert in the assigned area of responsibility. The individual must be familiar with Red Hat Linux products, technologies and concepts. The candidate must have familiarization with engineering, administrating, and securing various Red Hat Linux solutions and....

- Newington, VA

JOB DESCRIPTION: The individual will be responsible for the creation, modification and maintenance of all technical documentation for CLIENTS HQ The individual should be comfortable in discovery, dissecting technical workings of systems, documenting procedures and processes. Must have had exposure to client/server concepts and OSI layers. Must have had experience documenting technology concepts, depicting charts, graphs and diagrams using Visio or similar tools. Previous experience in writing....

- Newington, VA

BASIC QUALIFICATIONS:Experience: 5 years of experience developing designing, and creating advanced addressing and routing, security, data center networks and configuring F5's.DoD 8570.01-M IAT Level II (Security+) certification and associated CE certificatePossess CCNP certificationActive DoD Secret Security Clearance (Interim Secret acceptable); US citizenship required.Relocation assistance availableDESIRED QUALIFICATIONS:Prior DoD or Army working environment experience a....

- Newington, VA

BASIC QUALIFICATIONS:Experience: 5 years of Enterprise Level experience in Cisco Network Engineering SupportDoD 8570.01-M IAT Level II (Security+) certification and associated CE certificatePossess an CCNP Routing and Switching/Security CertificationActive DoD Secret Security Clearance (Interim Secret acceptable); US citizenship requiredRelocation assistance availableDESIRED QUALIFICATIONS:Prior DoD or Army working environment experience a plusExperience/certification in Cisco network....

- Newington, VA

BASIC QUALIFICATIONS:Experience: 8 years of Rational Functional Tester for Java Certification with test automation experience and, ISTQB Advanced Level experience.DoD 8570.01-M IAT Level II (Security+) certification and associated CE certificatePossess Certified Software Test Professional certificationPossess IBM Certified Solution DesignerBS/MS degree in Computer Science, Engineering or a related subject8 years in the following testing areas:Strong knowledge of software QA methodologies,....

- Silver Spring, MD

**Required: US Citizenship with clean financial and criminal background!** Summary CLIENT is looking to hire an IT Security Systems Engineer to join our team supporting one of our current government customers. In this role, you will provide, as part of a team, IT Security and Information Assurance-oriented guidance, advice and support. You will function as an IT Security Analyst and will be responsible for technical aspects of cyber security associated with systems engineering, system....

- Arlington, VA

**Required: Clean financial and criminal background Be able to trouble shoot complex problems quickly and effectively.Successful candidate must be conversant in most of the security protocols PKI, 2FA, single sign-on, two factor authentication and be able to apply the knowledge to a complex IT infrastructure.BS or equivalent + 9 years related experience, or MS + 7 years related experience –Experience and awareness in one or more leading IAM products (Oracle, Sailpoint, Aveksa, Ping)Be....

- Arlington, VA

**Required: Clean financial and criminal background!** Need to have FAR requirements experience5 years of federal procurement buying experienceCustomer facingStrong compliance backgroundPays attention to detailPrevious roles could be: Buyer, Purchasing Agent, Federal Buyer, Contracting Officer, Subcontracting OfficerJob Responsibilities – Processes and completes moderately complex procurement packages based on previous award documentation and direction from management.Maintains Government....

- Arlington, VA

**Required: Clean financial and criminal background JOB DESCRIPTION RESPONSIBILITIES & DUTIESResponsible for the full life cycle management of all CLIENT'S Software Assets and managing a team of Software Asset Management Analysts.Collaborate with other Task areas within ISC to ensure the SW Asset Management related process are being adhered to and the CLIENT's is in compliance.Drive process improvements with ITAM best practices and automation.Mentor, train and lead a staff of Software....

- Quantico, VA

**Required: Active TS Clearance Tests and analyzes all elements of network facilitiesMonitors and controls the performance and status of network resources on multiple enclaves utilizing software and hardware toolsIdentifies and diagnoses problems and factors affecting network performanceAnalyzes network performance, usage, traffic flows, access, and interfacesProvides technical planning and analysis for communication activities including designing, integrating, installing, troubleshooting,....

- Quantico, VA

**Required: Active TS Clearance** Support, implementation, and design services for Microsoft Active Directory (AD) and Windows-based systems across the enterprise, including directory and identity management solutionsApplication of new solutions through research and collaboration with team and determines course of action for new application initiatives. Implements new software solutions as required by the customerCore infrastructure technology duties including enterprise Microsoft AD and....


**Required: Active TS Clearance** Provides Microsoft SharePoint 2013 administrator support for a large customer within the DoD community. Administrator will be tasked with assisting in the deployment and maintenance of Microsoft SharePoint 2013 architecturesExperience administering Windows Servers, Active Directory including ADFS, DNS, SMTP, Network Load Balancing, Windows Firewall, Event Viewer and Performance Monitoring and PowerShell scriptingExperience configuring and maintaining....

- Arlington, VA

**Required: Clean financial and criminal background** The Active Directory Architect shall have the following experience:Bachelor's Degree and Minimum 10 years of experience or equivalent, or combination of education, certifications and specialized industry experience (subject to the Government Contracting Officer granting a waiver of specific labor category qualifications)Deep understanding of Microsoft Active Directory 2008 / 2012 and underlying conceptsDirect experience of Microsoft Active....

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